/* ═══════════════════════════════════════════════════
   Monitor de Clientes — Styles
   Inspired by Emilabs Candidates UI
   ═══════════════════════════════════════════════════ */

/* ─── Container ──────────────────────────────────── */
.monitor-container {
    max-width: 98%;
    margin: 0 auto;
    padding: 24px 32px;
}

.monitor-title-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 16px;
}

.monitor-title {
    font-size: 1.5rem;
    font-weight: 800;
    display: flex;
    align-items: center;
    gap: 8px;
    margin: 0;
}

.monitor-count {
    font-size: 0.85rem;
    background: var(--bg-subtle, #f0f0f0);
    padding: 4px 14px;
    border-radius: 20px;
    font-weight: 600;
    color: var(--text-secondary, #666);
}

/* ─── Stage Legend (Funnel Banner) ────────────────── */
.stage-legend {
    display: flex;
    flex-direction: column;
    gap: 8px;
    padding: 14px 18px;
    background: var(--bg-card, #fff);
    border: 1px solid var(--border-color, #e0e0e0);
    border-radius: 12px;
    margin-bottom: 6px;
}

.legend-row {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    align-items: center;
}

.legend-label {
    font-size: 0.72rem;
    font-weight: 700;
    text-transform: uppercase;
    color: var(--text-tertiary, #999);
    letter-spacing: 0.3px;
    min-width: 80px;
}

.stage-badge-legend {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    padding: 5px 12px;
    border-radius: 20px;
    font-size: 0.78rem;
    font-weight: 600;
    cursor: default;
    position: relative;
    transition: transform 0.15s, box-shadow 0.15s;
    border: 1.5px solid transparent;
}

.stage-badge-legend:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0,0,0,0.15);
}

.stage-arrow {
    color: var(--text-tertiary, #bbb);
    font-size: 0.7rem;
    user-select: none;
}

/* Tooltip on hover */
.stage-badge-legend .stage-tooltip {
    display: none;
    position: absolute;
    bottom: calc(100% + 8px);
    left: 50%;
    transform: translateX(-50%);
    background: #1a1a1a;
    color: #fff;
    padding: 8px 12px;
    border-radius: 8px;
    font-size: 0.72rem;
    font-weight: 400;
    white-space: nowrap;
    max-width: 280px;
    white-space: normal;
    text-align: center;
    z-index: 100;
    box-shadow: 0 4px 16px rgba(0,0,0,0.3);
    line-height: 1.35;
}

.stage-badge-legend .stage-tooltip::after {
    content: '';
    position: absolute;
    top: 100%;
    left: 50%;
    transform: translateX(-50%);
    border: 5px solid transparent;
    border-top-color: #1a1a1a;
}

.stage-badge-legend:hover .stage-tooltip {
    display: block;
}

.stage-config-note {
    font-size: 0.75rem;
    color: var(--text-tertiary, #999);
    margin-bottom: 16px;
    padding-left: 18px;
}

.stage-config-note .config-link {
    color: var(--primary, #EA7600);
    cursor: pointer;
    text-decoration: underline;
    font-weight: 600;
}

.stage-config-note .config-link:hover {
    opacity: 0.8;
}

/* ─── Filters Bar ────────────────────────────────── */
.monitor-filters {
    display: flex;
    align-items: center;
    gap: 10px;
    flex-wrap: wrap;
    margin-bottom: 12px;
}

.monitor-search {
    display: flex;
    align-items: center;
    gap: 6px;
    background: var(--bg-card, #fff);
    border: 1px solid var(--border-color, #e0e0e0);
    border-radius: 8px;
    padding: 6px 12px;
    flex: 1;
    max-width: 340px;
}

.monitor-search input {
    border: none;
    outline: none;
    background: transparent;
    font-size: 0.85rem;
    width: 100%;
    color: var(--text-primary, #1a1a1a);
    font-family: 'Inter', sans-serif;
}

.export-btn {
    display: flex;
    align-items: center;
    gap: 5px;
    padding: 6px 14px;
    border: 1px solid var(--border-color, #e0e0e0);
    border-radius: 8px;
    background: var(--bg-card, #fff);
    cursor: pointer;
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--text-secondary, #555);
    transition: background 0.15s;
    font-family: 'Inter', sans-serif;
}

.export-btn:hover {
    background: var(--bg-subtle, #f5f5f5);
}

/* ─── Table ──────────────────────────────────────── */
.monitor-table-wrap {
    background: var(--bg-card, #fff);
    border: 1px solid var(--border-color, #e0e0e0);
    border-radius: 12px;
    overflow-x: auto;
    overflow-y: hidden;
    min-width: 0;
}

.monitor-table-header {
    display: grid;
    grid-template-columns: 36px 32px 160px 90px 50px 130px 72px 50px 62px 80px 78px 52px 55px 65px 90px 105px 105px 95px;
    min-width: 1520px;
    padding: 10px 12px;
    background: var(--bg-header, #f7f7f8);
    border-bottom: 2px solid var(--border-color, #e0e0e0);
    font-size: 0.7rem;
    font-weight: 700;
    text-transform: uppercase;
    color: var(--text-secondary, #666);
    letter-spacing: 0.3px;
    user-select: none;
}

.mth {
    display: flex;
    align-items: center;
    gap: 2px;
    padding: 0 2px;
}

.mth.sortable {
    cursor: pointer;
}

.mth.sortable:hover {
    color: var(--primary, #EA7600);
}

.mth.sortable.active-sort {
    color: var(--primary, #EA7600);
}

.sort-arrow {
    font-size: 0.65rem;
    opacity: 0.5;
}

.active-sort .sort-arrow {
    opacity: 1;
}

/* ─── Table Body ─────────────────────────────────── */
.monitor-table-body {
    max-height: 50vh;
    overflow-y: auto;
    overflow-x: hidden;
}

.monitor-row {
    display: grid;
    grid-template-columns: 36px 32px 160px 90px 50px 130px 72px 50px 62px 80px 78px 52px 55px 65px 90px 105px 105px 95px;
    min-width: 1520px;
    padding: 8px 12px;
    border-bottom: 1px solid var(--border-light, #f0f0f0);
    align-items: center;
    font-size: 0.8rem;
    transition: background 0.1s;
    cursor: default;
}

.monitor-row:hover {
    background: var(--bg-hover, #fafafa);
}

.monitor-row:last-child {
    border-bottom: none;
}

.mcell {
    padding: 0 2px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.mcell-num {
    font-weight: 700;
    color: var(--text-tertiary, #999);
    font-size: 0.75rem;
}

.mcell-eye {
    display: flex;
    justify-content: center;
}

.mcell-eye button {
    background: none;
    border: none;
    cursor: pointer;
    padding: 4px;
    border-radius: 4px;
    color: var(--text-secondary, #666);
    transition: color 0.15s, background 0.15s;
    display: flex;
}

.mcell-eye button:hover {
    color: var(--primary, #EA7600);
    background: rgba(234, 118, 0, 0.08);
}

.mcell-name {
    font-weight: 600;
    color: var(--text-primary, #1a1a1a);
}

.mcell-phone {
    font-family: 'JetBrains Mono', monospace, 'Inter';
    font-size: 0.75rem;
    color: var(--text-secondary, #888);
}

.mcell-points, .mcell-tkt, .mcell-games {
    font-weight: 600;
    text-align: center;
}

.mcell-avg {
    font-weight: 500;
    font-size: 0.75rem;
}

.mcell-recompra {
    font-weight: 700;
    text-align: center;
}

.mcell-streak {
    text-align: center;
}

.mcell-days {
    text-align: center;
    font-weight: 600;
}

.mcell-days.danger {
    color: #E53935;
}

.mcell-days.warning {
    color: #FF9800;
}

.mcell-days.ok {
    color: #66BB6A;
}

/* Stage badge (inline in table) */
.stage-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 10px;
    border-radius: 14px;
    font-size: 0.7rem;
    font-weight: 600;
    white-space: nowrap;
    position: relative;
}

.stage-badge .stage-tooltip {
    display: none;
    position: absolute;
    bottom: calc(100% + 8px);
    right: 0;
    background: #1a1a1a;
    color: #fff;
    padding: 8px 12px;
    border-radius: 8px;
    font-size: 0.7rem;
    font-weight: 400;
    width: 220px;
    text-align: center;
    z-index: 100;
    box-shadow: 0 4px 16px rgba(0,0,0,0.3);
    line-height: 1.35;
}

.stage-badge .stage-tooltip::after {
    content: '';
    position: absolute;
    top: 100%;
    right: 20px;
    border: 5px solid transparent;
    border-top-color: #1a1a1a;
}

.stage-badge:hover .stage-tooltip {
    display: block;
}

/* Segment badge (dot + label in table) */
.segment-badge {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    padding: 3px 10px;
    border-radius: 14px;
    font-size: 0.7rem;
    font-weight: 600;
    white-space: nowrap;
}

.segment-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    display: inline-block;
    flex-shrink: 0;
}

.mcell-segment {
    overflow: visible;
}

/* ─── Loading Spinner ────────────────────────────── */
.monitor-loading {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    padding: 48px;
    font-size: 0.9rem;
    color: var(--text-tertiary, #999);
}

.spinner {
    width: 20px;
    height: 20px;
    border: 3px solid var(--border-color, #e0e0e0);
    border-top-color: var(--primary, #EA7600);
    border-radius: 50%;
    animation: spin 0.6s linear infinite;
}

@keyframes spin {
    to { transform: rotate(360deg); }
}

/* ─── Empty state ────────────────────────────────── */
.monitor-empty {
    text-align: center;
    padding: 48px;
    color: var(--text-tertiary, #aaa);
    font-size: 0.95rem;
}

/* ═══════════════════════════════════════════════════
   DRAWER (Detail Panel — Emilabs-style)
   ═══════════════════════════════════════════════════ */
.drawer-overlay {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0,0,0,0.25);
    z-index: 900;
    opacity: 0;
    pointer-events: none;
    transition: opacity 0.25s;
}

.drawer-overlay.open {
    opacity: 1;
    pointer-events: auto;
}

.drawer {
    position: fixed;
    top: 0;
    right: -440px;
    width: 420px;
    height: 100vh;
    background: var(--bg-card, #fff);
    box-shadow: -4px 0 24px rgba(0,0,0,0.15);
    z-index: 950;
    transition: right 0.3s cubic-bezier(.4,0,.2,1);
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.drawer.open {
    right: 0;
}

/* Drawer header */
.drawer-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 20px 24px;
    border-bottom: 1px solid var(--border-color, #e0e0e0);
}

.drawer-player-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.drawer-avatar {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 800;
    font-size: 1.1rem;
    color: #fff;
}

.drawer-name {
    font-weight: 700;
    font-size: 1rem;
}

.drawer-phone {
    font-size: 0.75rem;
    color: var(--text-tertiary, #999);
}

.drawer-close {
    background: none;
    border: none;
    font-size: 1.2rem;
    cursor: pointer;
    padding: 4px 8px;
    border-radius: 6px;
    color: var(--text-secondary, #666);
    transition: background 0.15s;
}

.drawer-close:hover {
    background: var(--bg-subtle, #f0f0f0);
}

/* Drawer tabs */
.drawer-tabs {
    display: flex;
    border-bottom: 1px solid var(--border-color, #e0e0e0);
}

.drawer-tab {
    flex: 1;
    padding: 12px;
    background: none;
    border: none;
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    cursor: pointer;
    color: var(--text-tertiary, #999);
    border-bottom: 2px solid transparent;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 5px;
    transition: color 0.15s, border-color 0.15s;
    font-family: 'Inter', sans-serif;
}

.drawer-tab:hover {
    color: var(--text-primary, #333);
}

.drawer-tab.active {
    color: var(--primary, #EA7600);
    border-bottom-color: var(--primary, #EA7600);
}

/* Drawer body */
.drawer-body {
    flex: 1;
    overflow-y: auto;
    padding: 20px 24px;
}

/* ─── Details Tab ────────────────────────────────── */
.detail-section {
    margin-bottom: 20px;
}

.detail-section-title {
    font-size: 0.8rem;
    font-weight: 700;
    text-transform: uppercase;
    color: var(--text-tertiary, #999);
    letter-spacing: 0.5px;
    margin-bottom: 10px;
    padding-bottom: 6px;
    border-bottom: 1px solid var(--border-light, #f0f0f0);
}

.detail-row {
    display: flex;
    justify-content: space-between;
    padding: 6px 0;
    font-size: 0.85rem;
}

.detail-label {
    color: var(--text-secondary, #888);
}

.detail-value {
    font-weight: 600;
    color: var(--text-primary, #1a1a1a);
}

/* ─── Timeline Tab ───────────────────────────────── */
.timeline {
    position: relative;
    padding-left: 28px;
}

.timeline::before {
    content: '';
    position: absolute;
    left: 10px;
    top: 0;
    bottom: 0;
    width: 2px;
    background: repeating-linear-gradient(
        to bottom,
        var(--border-color, #ddd) 0px,
        var(--border-color, #ddd) 4px,
        transparent 4px,
        transparent 8px
    );
}

.timeline-node {
    position: relative;
    margin-bottom: 20px;
    padding: 12px 16px;
    background: var(--bg-subtle, #fafafa);
    border-radius: 10px;
    border: 1px solid var(--border-light, #eee);
}

.timeline-node::before {
    content: '';
    position: absolute;
    left: -24px;
    top: 16px;
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: var(--node-color, #999);
    border: 2px solid var(--bg-card, #fff);
    box-shadow: 0 0 0 2px var(--node-color, #999);
}

.timeline-date {
    font-size: 0.7rem;
    color: var(--text-tertiary, #aaa);
    font-weight: 500;
}

.timeline-title {
    font-size: 0.85rem;
    font-weight: 700;
    margin: 4px 0 2px;
}

.timeline-subtitle {
    font-size: 0.78rem;
    color: var(--text-secondary, #777);
}

.timeline-details {
    display: flex;
    gap: 12px;
    margin-top: 6px;
    font-size: 0.72rem;
    color: var(--text-tertiary, #aaa);
}

.timeline-detail-chip {
    background: var(--bg-card, #fff);
    padding: 2px 8px;
    border-radius: 6px;
    border: 1px solid var(--border-light, #eee);
    font-weight: 600;
}

/* ─── Config Modal ───────────────────────────────── */
.config-modal-overlay {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0,0,0,0.4);
    z-index: 1000;
    display: none;
    align-items: center;
    justify-content: center;
}

.config-modal-overlay.open {
    display: flex;
}

.config-modal {
    background: var(--bg-card, #fff);
    border-radius: 14px;
    padding: 28px 32px;
    max-width: 380px;
    width: 100%;
    box-shadow: 0 8px 32px rgba(0,0,0,0.2);
}

.config-modal h3 {
    margin: 0 0 8px;
    font-size: 1.1rem;
}

.config-modal p {
    color: var(--text-secondary, #666);
    font-size: 0.85rem;
    margin: 0 0 16px;
}

.config-input-row {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 20px;
}

.config-input-row input {
    width: 80px;
    padding: 8px 12px;
    border: 2px solid var(--border-color, #ddd);
    border-radius: 8px;
    font-size: 1.2rem;
    font-weight: 700;
    text-align: center;
    font-family: 'Inter', sans-serif;
    outline: none;
}

.config-input-row input:focus {
    border-color: var(--primary, #EA7600);
}

.config-input-row span {
    font-size: 0.9rem;
    color: var(--text-secondary, #666);
}

.config-modal-actions {
    display: flex;
    gap: 10px;
    justify-content: flex-end;
}

.config-cancel, .config-save {
    padding: 8px 20px;
    border-radius: 8px;
    font-weight: 600;
    font-size: 0.85rem;
    cursor: pointer;
    border: none;
    font-family: 'Inter', sans-serif;
    transition: background 0.15s;
}

.config-cancel {
    background: var(--bg-subtle, #f0f0f0);
    color: var(--text-secondary, #666);
}

.config-cancel:hover {
    background: #e0e0e0;
}

.config-save {
    background: var(--primary, #EA7600);
    color: #fff;
}

.config-save:hover {
    background: #b71c00;
}

/* ─── Risk / Fraud Badges ────────────────────────── */
.mcell-risk {
    overflow: visible;
}

.risk-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 10px;
    border-radius: 14px;
    font-size: 0.7rem;
    font-weight: 700;
    white-space: nowrap;
    position: relative;
    cursor: default;
    letter-spacing: 0.2px;
}

/* None — clean */
.risk-badge.risk-none {
    background: rgba(158, 158, 158, 0.1);
    color: #9E9E9E;
}

/* Low — yellow */
.risk-badge.risk-low {
    background: rgba(255, 193, 7, 0.14);
    color: #F9A825;
    border: 1px solid rgba(255, 193, 7, 0.25);
}

/* Medium — orange */
.risk-badge.risk-medium {
    background: rgba(255, 152, 0, 0.14);
    color: #EF6C00;
    border: 1px solid rgba(255, 152, 0, 0.3);
}

/* High — red with pulse */
.risk-badge.risk-high {
    background: rgba(229, 57, 53, 0.14);
    color: #E53935;
    border: 1px solid rgba(229, 57, 53, 0.3);
    animation: risk-pulse 2s ease-in-out infinite;
}

@keyframes risk-pulse {
    0%, 100% { box-shadow: 0 0 0 0 rgba(229, 57, 53, 0); }
    50% { box-shadow: 0 0 8px 2px rgba(229, 57, 53, 0.25); }
}

/* Risk tooltip (shows signals on hover) */
.risk-badge .risk-tooltip {
    display: none;
    position: absolute;
    bottom: calc(100% + 10px);
    right: -10px;
    background: #1a1a1a;
    color: #fff;
    padding: 10px 14px;
    border-radius: 10px;
    font-size: 0.72rem;
    font-weight: 400;
    width: 260px;
    text-align: left;
    z-index: 200;
    box-shadow: 0 6px 20px rgba(0,0,0,0.35);
    line-height: 1.45;
}

.risk-badge .risk-tooltip::after {
    content: '';
    position: absolute;
    top: 100%;
    right: 20px;
    border: 6px solid transparent;
    border-top-color: #1a1a1a;
}

.risk-badge:hover .risk-tooltip {
    display: block;
}

.risk-tooltip-title {
    font-weight: 700;
    margin-bottom: 6px;
    font-size: 0.74rem;
    letter-spacing: 0.3px;
}

.risk-tooltip-signal {
    display: flex;
    gap: 6px;
    padding: 3px 0;
    border-bottom: 1px solid rgba(255,255,255,0.08);
}

.risk-tooltip-signal:last-child {
    border-bottom: none;
}

.risk-tooltip-signal .signal-emoji {
    flex-shrink: 0;
}

.risk-tooltip-signal .signal-detail {
    color: #ccc;
    font-size: 0.68rem;
}

/* ─── Drawer: Fraud Alerts Section ───────────────── */
.fraud-alerts-section {
    margin-bottom: 20px;
}

.fraud-alert-card {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 12px 14px;
    margin-bottom: 8px;
    border-radius: 10px;
    border-left: 3px solid;
    transition: transform 0.15s;
}

.fraud-alert-card:hover {
    transform: translateX(3px);
}

.fraud-alert-card.alert-low {
    background: rgba(255, 193, 7, 0.08);
    border-left-color: #F9A825;
}

.fraud-alert-card.alert-medium {
    background: rgba(255, 152, 0, 0.08);
    border-left-color: #EF6C00;
}

.fraud-alert-card.alert-high {
    background: rgba(229, 57, 53, 0.08);
    border-left-color: #E53935;
}

.fraud-alert-emoji {
    font-size: 1.3rem;
    flex-shrink: 0;
    line-height: 1;
}

.fraud-alert-content {
    flex: 1;
}

.fraud-alert-label {
    font-weight: 700;
    font-size: 0.82rem;
    margin-bottom: 2px;
}

.fraud-alert-detail {
    font-size: 0.75rem;
    color: var(--text-secondary, #888);
    line-height: 1.35;
}

.fraud-no-alerts {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 14px;
    background: rgba(102, 187, 106, 0.08);
    border-radius: 10px;
    color: #66BB6A;
    font-size: 0.82rem;
    font-weight: 600;
}

.fraud-score-summary {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 14px;
    padding: 12px 16px;
    border-radius: 10px;
    background: var(--bg-subtle, #fafafa);
    border: 1px solid var(--border-light, #eee);
}

.fraud-score-ring {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 900;
    font-size: 1.1rem;
    color: #fff;
    flex-shrink: 0;
}

.fraud-score-ring.ring-none { background: #9E9E9E; }
.fraud-score-ring.ring-low { background: linear-gradient(135deg, #FDD835, #F9A825); }
.fraud-score-ring.ring-medium { background: linear-gradient(135deg, #FF9800, #EF6C00); }
.fraud-score-ring.ring-high { background: linear-gradient(135deg, #EF5350, #C96500); animation: risk-pulse 2s ease-in-out infinite; }

.fraud-score-text {
    flex: 1;
}

.fraud-score-label {
    font-weight: 700;
    font-size: 0.88rem;
    text-transform: uppercase;
}

.fraud-score-desc {
    font-size: 0.75rem;
    color: var(--text-secondary, #888);
    margin-top: 2px;
}

/* ─── Dark Theme ─────────────────────────────────── */
.dark-theme .monitor-table-header {
    background: var(--bg-header, #2a2a2a);
}

.dark-theme .monitor-row:hover {
    background: var(--bg-hover, #2a2a2a);
}

.dark-theme .timeline-node {
    background: var(--bg-subtle, #2a2a2a);
    border-color: var(--border-color, #444);
}

.dark-theme .config-modal {
    background: var(--bg-card, #2a2a2a);
}

/* ─── Responsive ─────────────────────────────────── */
@media (max-width: 1400px) {
    .monitor-container {
        padding: 16px 12px;
    }
}

@media (max-width: 768px) {
    .monitor-container {
        padding: 12px 8px;
    }

    .monitor-table-header,
    .monitor-row {
        grid-template-columns: 28px 28px 1fr 70px 65px 50px 55px 80px 90px;
        font-size: 0.68rem;
    }

    /* Hide some columns on mobile */
    .mth-phone, .mcell-phone,
    .mth-city, .mcell-city,
    .mth-store, .mcell-store,
    .mth-avg, .mcell-avg,
    .mth-recompra, .mcell-recompra,
    .mth-streak, .mcell-streak,
    .mth-redemptions, .mcell-redemptions,
    .mth-ptscost, .mcell-ptscost {
        display: none !important;
    }

    .drawer {
        width: 100%;
        right: -100%;
    }
}

/* ═══ Chat Bubbles (Conversation Tab) ═════════════════════ */
.chat-container {
    display: flex;
    flex-direction: column;
    gap: 8px;
    padding: 4px 0;
}

.chat-bubble {
    max-width: 85%;
    padding: 10px 14px;
    border-radius: 14px;
    font-size: 0.82rem;
    line-height: 1.4;
    word-break: break-word;
    position: relative;
}

.chat-bubble.incoming {
    align-self: flex-start;
    background: var(--bg-subtle, #f0f0f0);
    color: var(--text-primary, #1a1a1a);
    border-bottom-left-radius: 4px;
}

.chat-bubble.outgoing {
    align-self: flex-end;
    background: #DCF8C6;
    color: #1a1a1a;
    border-bottom-right-radius: 4px;
}

.dark-theme .chat-bubble.outgoing {
    background: #1b5e20;
    color: #e0e0e0;
}

.chat-time {
    font-size: 0.65rem;
    color: var(--text-tertiary, #aaa);
    margin-top: 3px;
    text-align: right;
}

.chat-empty {
    text-align: center;
    padding: 32px;
    color: var(--text-tertiary, #aaa);
    font-size: 0.85rem;
}

.mcell-redemptions, .mcell-ptscost {
    text-align: center;
    font-weight: 600;
    font-size: 0.75rem;
}

.mcell-ptscost {
    color: var(--text-secondary, #888);
}

/* ═══ Pagination Controls ═════════════════════════════════ */
.monitor-pager {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 14px 16px;
    flex-wrap: wrap;
}

.pager-btn {
    padding: 6px 16px;
    border: 1px solid var(--border-color, #e0e0e0);
    border-radius: 8px;
    background: var(--bg-card, #fff);
    cursor: pointer;
    font-size: 0.78rem;
    font-weight: 600;
    color: var(--text-secondary, #555);
    transition: background 0.15s, color 0.15s;
    font-family: 'Inter', sans-serif;
}

.pager-btn:hover:not(:disabled) {
    background: var(--primary, #EA7600);
    color: #fff;
    border-color: var(--primary, #EA7600);
}

.pager-btn:disabled {
    opacity: 0.35;
    cursor: not-allowed;
}

.pager-pages {
    display: flex;
    align-items: center;
    gap: 4px;
}

.pager-page {
    width: 32px;
    height: 32px;
    border: 1px solid var(--border-color, #e0e0e0);
    border-radius: 6px;
    background: var(--bg-card, #fff);
    cursor: pointer;
    font-size: 0.78rem;
    font-weight: 600;
    color: var(--text-secondary, #555);
    transition: all 0.15s;
    font-family: 'Inter', sans-serif;
    display: flex;
    align-items: center;
    justify-content: center;
}

.pager-page:hover {
    background: var(--bg-subtle, #f5f5f5);
}

.pager-page.active {
    background: var(--primary, #EA7600);
    color: #fff;
    border-color: var(--primary, #EA7600);
}

.pager-ellipsis {
    padding: 0 4px;
    color: var(--text-tertiary, #aaa);
    font-size: 0.8rem;
}

.pager-size {
    padding: 5px 8px;
    border: 1px solid var(--border-color, #e0e0e0);
    border-radius: 6px;
    background: var(--bg-card, #fff);
    font-size: 0.75rem;
    font-family: 'Inter', sans-serif;
    color: var(--text-secondary, #555);
    cursor: pointer;
    outline: none;
    margin-left: 8px;
}

.pager-size:focus {
    border-color: var(--primary, #EA7600);
}

/* ═══════════════════════════════════════════════════
   SIDEBAR LAYOUT + VIEW SWITCHING
   ═══════════════════════════════════════════════════ */
/* Override del body global de styles.css que tiene overflow:hidden + height:100vh
   (el resto de páginas usan viewport fijo; el monitor necesita scroll normal). */
body.monitor-page {
    height: auto;
    overflow: auto;
}

.monitor-layout {
    display: flex;
    align-items: flex-start;
}

.monitor-sidebar {
    flex: 0 0 220px;
    background: var(--bg-card, #fff);
    border-right: 1px solid var(--border, #e5e5e5);
    padding: 24px 12px;
    position: sticky;
    top: 64px;
    max-height: calc(100vh - 64px);
    overflow-y: auto;
}

.monitor-sidenav {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.monitor-side-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 14px;
    background: transparent;
    border: none;
    border-radius: 8px;
    color: var(--text-secondary, #555);
    font-family: 'Inter', sans-serif;
    font-size: 0.9rem;
    font-weight: 600;
    text-align: left;
    cursor: pointer;
    transition: background 0.15s, color 0.15s;
}

.monitor-side-item:hover {
    background: var(--bg-subtle, #f5f5f5);
    color: var(--text-primary, #111);
}

.monitor-side-item.active {
    background: var(--primary, #EA7600);
    color: #fff;
}

.monitor-side-item svg {
    flex-shrink: 0;
}

.monitor-container {
    flex: 1 1 auto;
    min-width: 0;
}

.monitor-view {
    display: none;
}

.monitor-view.active {
    display: block;
}

/* ═══════════════════════════════════════════════════
   PROSPECTS VIEW — cards, form, dropzone, table
   ═══════════════════════════════════════════════════ */
.prospect-card {
    background: var(--bg-card, #fff);
    border: 1px solid var(--border, #e5e5e5);
    border-radius: 12px;
    padding: 20px 24px;
    margin-bottom: 16px;
}

.prospect-card h3 {
    margin: 0 0 12px 0;
    font-size: 1rem;
    font-weight: 700;
    color: var(--text-primary, #111);
}

.prospect-hint {
    font-size: 0.82rem;
    color: var(--text-secondary, #666);
    margin: 0 0 12px 0;
}

.prospect-hint code,
.prospect-token-header code {
    background: var(--bg-subtle, #f0f0f0);
    padding: 2px 6px;
    border-radius: 4px;
    font-size: 0.78rem;
}

/* ─── Token card ─── */
.prospect-token-card {
    background: linear-gradient(135deg, rgba(234, 118, 0, 0.04), rgba(234, 118, 0, 0.01));
    border: 1px solid var(--border, #e5e5e5);
    border-radius: 12px;
    padding: 20px 24px;
    margin-bottom: 16px;
}

.prospect-token-header h3 {
    margin: 0 0 6px 0;
    font-size: 1rem;
    font-weight: 700;
}

.prospect-token-header p {
    font-size: 0.82rem;
    color: var(--text-secondary, #666);
    margin: 0 0 14px 0;
}

.prospect-token-row {
    display: flex;
    gap: 8px;
    align-items: center;
}

.prospect-token-row input {
    flex: 1;
    font-family: 'Monaco', 'Consolas', monospace;
    font-size: 0.82rem;
    padding: 10px 12px;
    border: 1px solid var(--border, #ddd);
    border-radius: 8px;
    background: var(--bg-subtle, #f9f9f9);
    color: var(--text-primary, #111);
    outline: none;
}

.prospect-token-btn {
    padding: 10px 14px;
    border: 1px solid var(--border, #ddd);
    border-radius: 8px;
    background: var(--bg-card, #fff);
    color: var(--text-primary, #111);
    font-family: 'Inter', sans-serif;
    font-size: 0.82rem;
    font-weight: 600;
    cursor: pointer;
    white-space: nowrap;
    transition: background 0.15s;
}

.prospect-token-btn:hover {
    background: var(--bg-subtle, #f0f0f0);
}

.prospect-token-btn-danger {
    color: #C96500;
    border-color: rgba(198, 40, 40, 0.3);
}

.prospect-token-btn-danger:hover {
    background: rgba(198, 40, 40, 0.08);
}

.prospect-token-btn-sm {
    padding: 4px 8px;
    font-size: 0.78rem;
}

/* ─── Endpoint / curl blocks ─── */
.prospect-endpoint-block {
    margin-top: 14px;
}

.prospect-endpoint-label {
    font-size: 0.72rem;
    font-weight: 700;
    text-transform: uppercase;
    color: var(--text-secondary, #666);
    letter-spacing: 0.04em;
    margin-bottom: 6px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.prospect-endpoint-row {
    display: flex;
    align-items: center;
    gap: 8px;
    background: var(--bg-subtle, #f9f9f9);
    border: 1px solid var(--border, #e5e5e5);
    border-radius: 8px;
    padding: 8px 10px;
}

.prospect-endpoint-row code {
    flex: 1;
    font-family: 'Monaco', 'Consolas', monospace;
    font-size: 0.82rem;
    color: var(--text-primary, #111);
    background: transparent;
    padding: 0;
    overflow-x: auto;
    white-space: nowrap;
}

.prospect-http-method {
    font-family: 'Monaco', 'Consolas', monospace;
    font-size: 0.72rem;
    font-weight: 800;
    background: rgba(102, 187, 106, 0.15);
    color: #2E7D32;
    padding: 3px 8px;
    border-radius: 4px;
    letter-spacing: 0.04em;
}

.prospect-code-block {
    background: #1e1e1e;
    color: #e8e8e8;
    font-family: 'Monaco', 'Consolas', monospace;
    font-size: 0.78rem;
    padding: 12px 14px;
    border-radius: 8px;
    margin: 0;
    overflow-x: auto;
    line-height: 1.5;
}

.prospect-code-block code {
    background: transparent;
    color: inherit;
    padding: 0;
    font-size: inherit;
}

/* Ajuste label: envolver texto+asterisco en un único span */
.prospect-label-text {
    display: inline-block;
}

/* ─── Manual form ─── */
.prospect-form-row {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 12px;
    margin-bottom: 12px;
}

.prospect-form label {
    display: flex;
    flex-direction: column;
    font-size: 0.78rem;
    font-weight: 600;
    color: var(--text-secondary, #555);
    gap: 4px;
}

.prospect-form input {
    padding: 10px 12px;
    border: 1px solid var(--border, #ddd);
    border-radius: 8px;
    font-family: 'Inter', sans-serif;
    font-size: 0.9rem;
    outline: none;
    background: var(--bg-card, #fff);
    color: var(--text-primary, #111);
}

.prospect-form input:focus {
    border-color: var(--primary, #EA7600);
}

.required {
    color: #C96500;
}

.prospect-form-actions {
    display: flex;
    align-items: center;
    gap: 12px;
}

.prospect-submit-btn {
    padding: 10px 20px;
    background: var(--primary, #EA7600);
    color: #fff;
    border: none;
    border-radius: 8px;
    font-family: 'Inter', sans-serif;
    font-size: 0.88rem;
    font-weight: 700;
    cursor: pointer;
    transition: background 0.15s, opacity 0.15s;
}

.prospect-submit-btn:hover {
    background: #B01D00;
}

.prospect-submit-btn:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.prospect-form-message {
    font-size: 0.82rem;
    font-weight: 600;
}

.prospect-form-message.success {
    color: #2E7D32;
}

.prospect-form-message.error {
    color: #C96500;
}

/* ─── CSV dropzone ─── */
.prospect-dropzone {
    border: 2px dashed var(--border, #ccc);
    border-radius: 10px;
    padding: 30px 20px;
    text-align: center;
    color: var(--text-secondary, #666);
    font-size: 0.88rem;
    transition: background 0.15s, border-color 0.15s;
}

.prospect-dropzone.dragover {
    background: rgba(234, 118, 0, 0.04);
    border-color: var(--primary, #EA7600);
}

.prospect-link-btn {
    background: none;
    border: none;
    color: var(--primary, #EA7600);
    font-weight: 700;
    cursor: pointer;
    font-family: inherit;
    font-size: inherit;
    padding: 0;
    text-decoration: underline;
}

.prospect-bulk-result {
    margin-top: 12px;
    font-size: 0.85rem;
}

.prospect-bulk-result.success {
    color: #2E7D32;
}

.prospect-bulk-result.partial {
    color: #EF6C00;
}

.prospect-bulk-result ul {
    margin: 6px 0 0 20px;
    padding: 0;
    max-height: 160px;
    overflow: auto;
}

/* ─── Prospect list ─── */
.prospect-list-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    margin-bottom: 12px;
}

.prospect-list-header h3 {
    margin: 0;
}

.prospect-table-wrap {
    overflow-x: auto;
}

.prospect-table {
    width: 100%;
    border-collapse: collapse;
    font-size: 0.88rem;
}

.prospect-table th {
    text-align: left;
    padding: 10px 12px;
    color: var(--text-secondary, #666);
    font-size: 0.75rem;
    font-weight: 700;
    text-transform: uppercase;
    border-bottom: 1px solid var(--border, #e5e5e5);
    background: var(--bg-subtle, #fafafa);
}

.prospect-table td {
    padding: 12px;
    border-bottom: 1px solid var(--border, #f0f0f0);
    color: var(--text-primary, #222);
}

.prospect-table tr:hover td {
    background: var(--bg-subtle, #fafafa);
}

.prospect-empty {
    text-align: center;
    color: var(--text-secondary, #888);
    padding: 28px !important;
}

.prospect-delete-btn {
    background: none;
    border: 1px solid rgba(198, 40, 40, 0.3);
    color: #C96500;
    padding: 4px 10px;
    border-radius: 6px;
    font-size: 0.78rem;
    cursor: pointer;
    transition: background 0.15s;
}

.prospect-delete-btn:hover {
    background: rgba(198, 40, 40, 0.08);
}

.prospect-pager {
    margin-top: 12px;
    display: flex;
    justify-content: center;
    gap: 4px;
}

.prospect-pager button {
    min-width: 34px;
    height: 34px;
    padding: 0 10px;
    background: var(--bg-card, #fff);
    border: 1px solid var(--border, #ddd);
    border-radius: 6px;
    cursor: pointer;
    font-family: 'Inter', sans-serif;
    font-size: 0.85rem;
    color: var(--text-primary, #111);
}

.prospect-pager button.active {
    background: var(--primary, #EA7600);
    color: #fff;
    border-color: var(--primary, #EA7600);
}

.prospect-pager button:disabled {
    opacity: 0.4;
    cursor: not-allowed;
}

/* Responsive */
@media (max-width: 900px) {
    .monitor-sidebar {
        flex: 0 0 70px;
        padding: 16px 6px;
    }
    .monitor-side-item {
        justify-content: center;
        padding: 10px;
        font-size: 0;
    }
    .monitor-side-item svg {
        width: 18px;
        height: 18px;
    }
    .prospect-form-row {
        grid-template-columns: 1fr;
    }
}

/* ─── Puntajes de Juego ──────────────────────────── */
.puntaje-filters {
    display: flex;
    gap: 8px;
    margin-bottom: 20px;
}

.puntaje-period-btn {
    padding: 7px 18px;
    border-radius: 20px;
    border: 1.5px solid var(--border-color, #e0e0e0);
    background: var(--bg-card, #fff);
    color: var(--text-secondary, #666);
    font-size: 0.82rem;
    font-weight: 600;
    cursor: pointer;
    font-family: 'Inter', sans-serif;
    transition: background 0.15s, color 0.15s, border-color 0.15s;
}

.puntaje-period-btn.active,
.puntaje-period-btn:hover {
    background: var(--primary, #EA7600);
    color: #fff;
    border-color: var(--primary, #EA7600);
}

.puntaje-stats-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 16px;
    margin-bottom: 24px;
}

.puntaje-stat-card {
    background: var(--bg-card, #fff);
    border: 1px solid var(--border-color, #e0e0e0);
    border-radius: 12px;
    padding: 20px 16px;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 6px;
}

.puntaje-stat-icon {
    font-size: 1.6rem;
    line-height: 1;
}

.puntaje-stat-value {
    font-size: 1.8rem;
    font-weight: 800;
    color: var(--text-primary, #1a1a1a);
    line-height: 1;
}

.puntaje-stat-label {
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.3px;
    color: var(--text-tertiary, #999);
}

.puntaje-dist-card {
    background: var(--bg-card, #fff);
    border: 1px solid var(--border-color, #e0e0e0);
    border-radius: 12px;
    padding: 20px 24px;
}

.puntaje-dist-title {
    font-size: 0.82rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.4px;
    color: var(--text-tertiary, #999);
    margin-bottom: 16px;
}

.dist-row {
    display: grid;
    grid-template-columns: 80px 1fr 90px;
    align-items: center;
    gap: 12px;
    margin-bottom: 10px;
}

.dist-label {
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--text-secondary, #555);
    text-align: right;
}

.dist-bar-wrap {
    height: 10px;
    background: var(--bg-subtle, #f0f0f0);
    border-radius: 6px;
    overflow: hidden;
}

.dist-bar {
    height: 100%;
    background: var(--primary, #EA7600);
    border-radius: 6px;
    transition: width 0.4s ease;
    min-width: 2px;
}

.dist-count {
    font-size: 0.82rem;
    font-weight: 700;
    color: var(--text-primary, #1a1a1a);
}

.dist-pct {
    font-weight: 400;
    color: var(--text-tertiary, #999);
}

.puntaje-loading {
    display: flex;
    align-items: center;
    gap: 10px;
    color: var(--text-tertiary, #999);
    font-size: 0.88rem;
    padding: 24px 0;
    grid-column: 1 / -1;
}

@media (max-width: 700px) {
    .puntaje-stats-grid {
        grid-template-columns: repeat(2, 1fr);
    }
}